Online Reputation Management (ORM)
While our social media experts know just the right way to bring the spotlight to your brand, our online reputation management team always ensures you keep being the star.
What is Online Reputation Management?
Why Choose Us?
What do we offer in our reputation management service? Depending on the situation and project, below is a subset of services we can provide for you, your business and your situation.
Online Reputation Analysis
Google and countless social media platforms have millions of people on each of them. Sometimes, it’s already too late before you know your brand’s reputation is in trouble. That’s why our reputation management experts run relentless monitoring on your brand every month so that even the tiniest crisis is caught on our radar as soon as possible.
We monitor hundreds of responses to your posts and online reviews and check what other people say about your brand online. We can also help you set up a periodic feedback system so that no customer issue goes unnoticed.
Crisis Control
Once Dezign Digital has been alerted about the crisis, it’s time for damage control. Our experts will first extinguish the situation by crafting a strategic communication plan to address the issue.
With online reputation management, Dezign Digital can assist in planning a campaign so that the story is positive or at least fair and balanced. Remember Dezign Digital can uproot most crises with carefully planned marketing campaigns.
Positive Image Development
Reputation management is not just about proving your side of the story in times of crisis or ensuring that nothing taints your current reputation. It’s also about relentlessly working on your reputation and building a strong positive image so that new customers feel more comfortable doing business with you and choose your brand over and over again instead of your competitors.
Our reputation management experts, proficient in handling customers and leads, help your brand establish a dominant presence in the industry with a reputation that attracts new leads from every platform. Connect with us to know more!
